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Customer Reviews

See what our customers are saying about AJ’s and Amber Taxi

AJs Taxis Clacton On Sea

4.0

Based on 209 reviews

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Lauryn Taylor

12:07 04 Mar 25

I use Aj’s twice a week, every week. Adam is the best cab driver and we always request him. Lovely, down to earth guy, who always makes you feel at ease and safe

Shanielle Westwood

10:49 27 Jan 25

Adam is the best taxi driver we’ve had always funny and loves to have a laugh

Cheri Lazaro

08:30 15 Jan 25

Shocking service this week. Made me late for work 2 times now. Made a block booking Sunday for the week ahead. No taxi arrived Monday morning. Couldn't get through via phone. No one called to update. Had to email to communicate. Tuesday morning, no taxi turned up again. Called them, nothing booked on system apparently, no taxi available, had to call round to find another company ( Ace) , thankfully they had a taxi to send out. A real shame service has suffered as the drivers are nice and friendly and it is a company we have always stuck with. Please do better.

Martyn Crease

19:51 08 Jan 25

Was on time great value and good conversation

Joan Jenkins

04:16 27 Dec 24

Aaron Shirley

10:26 23 Nov 24

Called a cab and it got here but had to sort my baby out only took 7 minutes. Next thing i knew he was gone.

Karl Bell

18:58 21 Nov 24

absolute crap booked taxi 4hrs inadvance 10 mins no show called and its 30 mins away won't use won't recommend

Rosie Vincent

17:36 11 Nov 24

Tamela Mcginn

19:24 09 Nov 24

Peter gordon

06:13 04 Nov 24

Worst cab company in Essex do not use I booked a taxi and they not only did not arrive bit it also cost me £100 ON MISSING MY TRAIN

useless you are better of walking

Cewmstgmail com

20:41 03 Nov 24

Victoria Wright

19:45 02 Nov 24

AJ cabs reliable to the point where I broke down and Adam came to my rescue with jump leads thank you

Alex Perry

23:23 21 Oct 24

My girlfriend called on behalf of her brother who is 15 years of age and his girlfriend 16 who got on the wrong train and ended up in Clacton instead of Hythe . I called at 11.25pm to book a taxi and he said half am hour. The taxi never turned up and the phone number was going straight to voicemail. Her brother and his girlfriend were then stuck in Clacton for hours down to this taxi service.

Manda

00:16 29 Sep 24

Called to order a taxi at 9pm for 12:15pm, not available till 12:45 so agreed the time, taxi didn’t arrive at 12:48, rang them and she said there was a delay. Taxi still didn’t come at midnight, called again and she said they came and dropped us home, a clear lie as we use the taxi service all the time. Then asked her to ring the driver and she said she can’t, he went home. Then said she will try her best to arrange a taxi. Unacceptable and terrible customer service with lack of emotion or consideration.

Monique Simpson

13:07 15 Sep 24

Reliable service - nice phone operators who were efficient and were more than happy to amend our booking last minute.

Drivers however were inconsistent. We used AJs multiple times this weekend. Most drivers were awesome, however two made my partner and I feel extremely uncomfortable.

One driver was on his phone trying to look up a website for an extended period of time and subsequently ran a red light in the process.

Another driver went on a racist tangent about immigrants (of which my partner and I are both immigrants to this country). Being yapped at with racist rhetoric as I sit in silence was the worst possible way to start my day.

Eden Booth rylett

11:42 30 Aug 24

My driver was amazing thank you so much xx

Jacqueline Wilkinson

23:45 25 Aug 24

Great service

leigh robinson

17:25 24 Aug 24

Phoned AJs on Friday night to book a taxi for Saturday night to bring me back from Weeley festival at 10:15pm. Come Saturday the weather wasn’t so good so phoned AJs back to cancel taxi as wouldn’t be going to festival. Call handler said she had no record of such a booking! Had I gone would have been stranded there as impossible to just dial up a taxi late Saturday night. Think they may override existing bookings if more lucrative ones present themselves. Still get 2 stars as have used before and found them reasonably priced.

Jordan McCarthy

13:06 11 Aug 24

micke woods

15:59 09 Aug 24

do yourself a favour find another cab firm not this one they are rude and the only cab firm which would kick out a mother with a 3 year old

Ian Downes

21:04 27 Jul 24

Booked then didn’t turn up then when I phoned said no booking made

Lynn Murray

19:44 22 Jul 24

Always on time and everyone is very friendly.will only use this company..very satisfied.

Paul King

11:35 14 Jul 24

Notified all the way through via text messages. Turned up on time and driver courteous and joined in the banter....six of us in total all having had a drink. Thanks AJ's shame your not local to me

Barb Crane

06:17 14 Jul 24

Im so sorry about the mix up last night. If you read my review on DJ's reviews you will see what happened. What a dirty trick they played, I'm not amused. I don't let people down. So sorry

Dutch Barracuda

21:04 12 Jul 24

Wonderful driver, but ensure that the office actually listens to you, lest they send their driver 20 miles in the wrong direction.

Ang Mackay

22:11 26 Jun 24

Worst cab firm I've ever had the lady was lovely in the past but tonight not only was he rude he also threatened me what a cab firm .

Rachel Mason

18:33 12 Jun 24

Had the pleasure of Adam being my taxi driver!
He was polite, helpful and funny.
Couldn't recommend a better driver .Will definitely be requesting him again 😃

angel r

17:03 12 Jun 24

Adam is the best taxi driver always so friendly and welcoming feel, makes you feel safe everytime you get in the taxi amazing guy

Terry Rowe

16:30 01 Jun 24

Turned up, phoned & said he was outside waiting, top service 😎😎😎😎

Pauline Smith

05:23 24 May 24

Very friendly driver

Ezimoha Ebuka

13:39 17 May 24

Their service was swift, easy and superb. They are the best in Clacton.

Jacqueline Smith

10:18 14 May 24

I asked for a taxi and they said I was too far away in little Clacton. They also said that it wasn't worth their while as not enough money.
Absolutely disgusting response.
I will never call them again.

Suzanne Fredericks

16:46 12 May 24

Very good polite service would use again

Rubie Anne

12:29 03 May 24

Been to Clacton a few times (with friends who drove)
Myself and my partner drove 1.5 hours to be here yesterday as we had tickets to see Jimmy Carr. We found a number for AJ taxis in smugglers cove Hotel so gave them a call to get to the gig.
We had a lovely man pick us up and get us to the gig with plenty of time to spare. Very kind and chatty, had a laugh and he took an interest in what we was doing.
Sadly after the gig we called to get a taxi back to the hotel (or course we had to wait as it was a busy evening, which is fine)
We stated we was stood opposite the princes theater outside diamond nail bar.
We got a text with the reg plate of the pick up car and that they were on our way. The car turned up, indicated to pull in where we was, looked at us and then he pulled away and drove down the road as we was waving snd shouting for him to stop.
He stopped quite a way down the road, nowhere near where we was, myself and my partner had to then run all the way down the road to catch the cab.
Not what you want to be doing...
Wasn't really impressed by the 2nd taxi driver however the 1st guy was amazing

Himanshu Rana

23:54 26 Apr 24

Colin King

10:29 25 Apr 24

Picked us up from Smugglers Cove
and took us to Clacton railway station. Texted arrival time and reg of vehicle. Great service.

lewis2 2

15:07 22 Apr 24

Jamie is a terrible driver never get in his car

Abbie Hartley

13:12 19 Apr 24

Lewis Flynn

14:12 16 Apr 24

Jamie's always late

Lucy Wilson

17:49 12 Apr 24

We come to Clacton about 4-5 times a year and have never used this cab company before would seriously never use anyone else after our last visit.
Pre-ordered cabs throughout our weeks stay and they were always on on time and the cab drivers were just an absolute pleasure to chat to we had about 5 different drivers and everyone one of them were so friendly.
Will definitely be a returning customer when we come back on holiday!!

Martha Meki

14:26 31 Mar 24

Harley Crump

15:17 27 Mar 24

Jamie is a great driver
Give this review 10/10

Charlotte Hierons

14:54 26 Mar 24

Friendly driver's , always on time and happy to chat with you.Adam and Marco are definitely the best drivers by far ⭐️⭐️⭐️⭐️⭐️

clive descombes

17:21 24 Mar 24

POOR INTERIOR OF CAB AND MORE EXPENSIVE PER MILE THAN A 44TON TRUCK GETS AVOID AT ALL COSTS

Joseph Suttling

10:16 20 Mar 24

Adam cab 7 is honest the most welcoming and polite person and looks after his customers he's the the only person that I will let me take straight to places and not drop me of random places and he's the only person that I feel very safe in his cab I couldn't ask for a better person that I could call up and get a lift whenever I need a lift he's always right there best taxi person ever please make sure he gets this he deserves everything his way

Kenny Queen

09:06 18 Mar 24

I would not use this taxi company the lady on the phone today was rude and blamed us for it being late when all we done was order a taxi in advance and when it didn’t turn up we called up and she was very very rude and then proceeded to keep hanging up the phone this company is the worst taxi company about and will be putting up a bad review every chance I get due to now my son carnt have his doctor appointment due to him being late so now I have a sick son that has to wait untill tomorrow witch is a joke so thank you AJ TAXIE WHAT A USELESS COMPANY

Adam Cardy

16:19 10 Mar 24

J H

18:06 29 Feb 24

08:27 28 Feb 24

Good taxi

gok clumb

18:50 22 Feb 24

Have used AJs a few times and have always been spot on. Good time keeping when ordering a ride. Friendly and chatty drivers, and you get sent a txt with details of drivers vehicle which is quite good. Would recommend 👌 And the price is fair 👍

Leonard Moore

13:04 21 Feb 24

Poor taxi service avoid.

holymoly holymoly

12:29 21 Feb 24

Poor taxi service avoid.

David Axtell

15:57 27 Jan 24

Great service

Phil Reed

12:38 22 Jan 24

Excellent service

Bella Pridmore

01:06 14 Jan 24

Booked a cab for the next day and they showed up the night before, joke.

Shelley Parris

19:41 07 Jan 24

Lovely driver

10:43 30 Dec 23

17:06 29 Dec 23

15:48 28 Dec 23

07:18 22 Dec 23

06:53 18 Dec 23

Booked a taxi for 6:20am…didn't show up!!! Extremely disappointed with the service…last time i book a taxi from Aj’s

Richard Ward

09:33 26 Nov 23

Perfect team, well run very reliable all drivers were efficient, polite and friendly, well done to the team, especially the controller for remembering my name after a few calls over the weekend

Katie Lewis

17:45 23 Nov 23

Tracy King

14:46 18 Nov 23

Excellent service when came back from physio appointment.
On crutches driver helped me in and out of car, opened doors.
Text was also sent to phone to know where he would be waiting.

Isabelle Rotaru

13:57 12 Nov 23

Adam ,Cab 7 is the best driver will ever exist.
He is so friendly , passionate about his job , funny and polite , looks after his customers .
He always lifts up my mood being happy and optimistic all the time . He is an inspiration to all of us . He truly deserves all the recognition and all the good things coming his way . He took the taxi driving to another level .Please make sure this message gets to him as he totally deserves it 👏🏻👏🏻👏🏻🤗🤗🤗 10/10
Isabelle from 11 Tudor Green!

Martin Daughtrey

11:48 09 Nov 23

Richard Daish

16:47 02 Nov 23

Absolutely fantastic service. The guy who answered the phone was very friendly and nice. He told me that it would be about 20mins and I said that's fine, I'll continue to stand on the street. He asked if I was stood in the street and when I confirmed that, he said he be there in 5 as he didn't want me stood by myself at that time of morning. Very helpful, very friendly service.

Udrea Alina

00:44 02 Nov 23

Totally dissatisfied

Stephen Turnbull

20:16 30 Oct 23

Very prompt and professional

Ava Dashwood

15:13 28 Oct 23

Very nice female driver, on time and reasonably priced.

Natasher Clark

09:55 06 Oct 23

Exceptional quality of service, very friendly, very accommodating and quick pick ups and drop offs, when I go on holiday again I will definitely be using this taxi company, even the operator was very warm and welcoming to speak to.

Tammy Marshall

22:45 02 Oct 23

Polite and friendly drivers

Michael Transport Enthusiast Keane

12:44 02 Oct 23

Great

Sean Armitage

19:49 28 Sep 23

Usually not a bad service but just had a driver leave myself and someone with disabilities after being a few minutes late and they are completely aware he is disabled. Also a month ago they left us waiting for almost an hour but they can't wait 5 minutes.

Dean Leonard

17:27 28 Sep 23

Prompt and polite 👌

Mark Bush

19:14 27 Sep 23

I worked for this lot for a month. Absolute joke. 4 car changes in first week. At one point I was having a day off after working 10 straight days when the phone rang. Marek wanted my car back immediately as one of his drivers was “Too fat” to get into the car he had so needed to use mine. I spent two hours of my day off sorting that out. He gave me a tenner to get it cleaned when the car wash people charge £13. It’s just one thing after another with this mob.

I had phone calls 4 days on the bounce changing plans he’d already given me, then changing them back again. Literally didn’t leave me alone. In the end, after another 10 days working on the bounce I got a call at home, “Why are you not out, we’re busy?”. Honestly, this was followed up by a text a couple of hours later asking the same thing after I’d already explained I’d done 10 on the trot including 2 full weekends. I reminded him that I was actually self-employed.

It was at this point I cleaned and fuelled the car and told him I was off.

He then rings up with “Now I have a problem, Monday School run”.

That was followed by his usual patter of “This will never happen again on your day off” etc etc.

Empty, false promises but definitely full of total 5hit.

Literally, those school runs are all he cares about, but not quite enough to pay his drivers what he owes them for doing the work. You take a chance having shelled out the fuel in advance of ever being paid for them. If that’s your thing, crack on but those of us with a canister that functions correctly can see through this bloke in no time. It’s all done on the cheap, everything about this set up is cheap.

As for the cars, I’ve seen better at the end of the night of a Wimbledon banger race. Scrap value of his fleet must add up to about £150. We Buy Any Car……..wouldn’t.

Passengers, it’s up to you, every other firm is better. Drivers, it’s up to you, every other firm is better.

I’ve moved on and it’s the best decision I ever made.

Stacey Bliss

08:04 27 Sep 23

Great service, reliable, friendly, reasonably priced. Chris Giles was my driver and I couldn’t recommend him enough. Will definitely use again!

David Jackson

19:40 29 Aug 23

Chrissie Ranson-Thompson

13:50 28 Aug 23

The best cab company we've ever used in Clacton! We used them every time for our 10 day holiday this summer. Often able to provide us a cab even when other firms had 1.5+ hour waits or didn't answer. Friendly drivers every time. Thanks!

Brian D (Theisman)

22:35 26 Aug 23

Called up as an emergency after a break down, said would have a car in 15 minutes turned up in half that, fast efficient and reasonably priced.

Cool family adventure

13:11 13 Aug 23

nikki tutton

13:04 10 Aug 23

Graham Axe

07:50 07 Aug 23

No cabs available for 1 ½hrs. This was at 9pm ....Didn't want the 10 mile fare.

Lee Francois

11:55 06 Aug 23

Great service friendly helpful and reliable brilliant staff in the cabs and the office

Peter Buckwell

21:24 20 Jul 23

Exactly what it say on the tin.🙂

Lydia Williams

17:08 18 Jul 23

My name is Lydia and I would just like to say that AJs taxi service is incredible - first class. I phoned for a taxi today and my driver's name was Adam, what a polite and friendly man and very helpful.

Hannah Mackenzie

15:08 04 Jul 23

Great service from Alex, on time and helped with bags. Chatty driver made me feel very comfortable thank you

ANN SCOTT

20:17 18 Jun 23

We ordered a 7 seater, in the morning for an evening pick up - so plenty of notice. We were told it would be £45, which seemed reasonable for the distance. It’s also nice to get a price up front. However, a normal sized taxi turned up which was not big enough. Despite the taxi driver calling another one very quickly we were charged £60 for the two journeys. With money tight right now, it feels unfair that we’ve had to pay the extra sum - even though it was not our fault that a seven seater was not available. I’m unsure if we would use again.

Amanda Harding

08:40 10 Jun 23

Been using this company for two weeks now from Holland on sea to Colchester hospital ..they are always quick and easy to book ..and Adam cab no.7 has been truly amazing ..thank you all...

TheEmmaroonie

18:13 09 Jun 23

Quick, friendly ,efficient service every time I use them. Office staff are great and my favourite cab driver (Adam) is always happy and very helpful. Highly recommend

Abigail Doyle

11:15 03 Jun 23

Brilliant car journey yesterday, took me from the seafront to Colchester hospital with no problems! Cab Driver Adam in cab 7 was so lovely and made the journey feel like 5mins! Will definitely be my go to taxi place from now on!

Michelle Alderman

15:36 24 May 23

Absolutely disgusted with this company. Booked a taxi last night to arrive this morning and stressed it was of paramount importance it was on time as it was taking someone to the first day at a new job. It did NOT arrive and I tried to phone to see what was happening. No one answered the phone, I had left my phone number in case they couldn’t find my house. In the end I phoned SWAN taxi who understood my plea and instantly sent a driver, within minutes. I later phoned this company to ask what happened. I was told my booking had ‘ no driver’ written next to it. Absolutely furious. No one phoned me to warn me. All I got was a sorry . The person was late to work . Had to put one star or the review would not be seen but minus would have been preferable.

maggie mullin

12:15 20 May 23

The outside of their building is disgusting. There are cigarette BUTS everywhere. If they had any respect or pride in their establishment they would clean the outside. IT IS RUBBISH AND TOTALLY GRISS. WOULD NIT GIVE THEM BUSINESS

Alison McNair

20:35 30 Apr 23

Pre booked a cab for 9, never turnt up, called them they said they turnt up and left which they never turnt up in the first place and then said they’d call me back to let me know they’ll send someone else. Never did. Do not use this company

Abbie Davies

15:38 31 Mar 23

Cancelled our airport taxi booking the same day they were meant to take us, booking was made 2 months ago plenty of time for them to allocate a driver, gave us no notice to then book with another company and caused unmeasurable stress as we would be due to leave in a few hours and have had to try and scramble to arrange an alternative way of travel. Unreliable and untrustworthy, didn't offer any help and the excuses were not acceptable. I only found out it was cancelled by ringing them myself to check all was okay, don't waste your time.

Damon Gould

19:36 16 Mar 23

Amazing company great drivers and they take dogs and card. Can't go wrong. I will use these from now on.

Chandis Read

22:10 27 Feb 23

Great service! Friendly driver! Picked us up on time on both our outward and return journey

Storm Tozer

13:26 11 Jan 23

Lovely service from this company. Always early and the drivers are lovely and chatty. I’m not from the area but they were easy to use and knew exactly where I needed to go!! Thank you

Sally Miatt-Hooker

20:09 28 Dec 22

Efficient and caring cab company. The Name Is On The Door!

Thanks for your kindness Christmas Eve!

Sally and James

jan hussey

12:22 14 Dec 22

Brilliant service. Had to travel to Colchester with my dog and it was no trouble at all. Taxi turned up on time and driver was friendly

Jeremy Peters

15:38 04 Oct 22

What a fantastic service, rang the company to ask them to do a welfare check on my mum, ( police usless ) the controller was brilliant and not only did the driver knock the door he went in and re set her phone, amazing people and a massive massive thank you your all angels

L DW

15:09 30 Sep 22

Excellent service, polite controllers/drivers. Highly recommend. Just a shame we only discovered them on the last day of our holiday

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